Your stories
Read your stories about the experiences of other families and carers of people with severe learning disabilities whose behaviour challenge
The CBF Family Support Service can provide information and support about the needs of your relative with a severe learning disability. We can help you navigate the complex health, education and social care systems. Our support is confidential and we won’t judge you or tell you what to do.
Open to parents, siblings or other close relatives of children, young people or adults with severe learning disabilities who display behaviour that challenges.
By severe learning disabilities, we mean someone with very limited or no verbal communication, as well as a great difficulty in learning new skills or completing everyday tasks.
What is a Severe Learning Disability?
If your relative does not have a severe learning disability, please see here for other organisations that may be better able to support you:
If your relative does not have severe learning disability
Meet the team
The Family Support Team is:
Gemma – Family Support Lead (full time)
Kelly – Family Support Caseworker (part time)
Gina – Family Support Caseworker (part time)
Amy – Family Support Triage Officer (part time)
We are a small charity and a small team. This could mean you are not able to get support straight away. We will support families with urgent concerns as a priority.
Contact us
- You can call the Family Support Service on 0300 666 0126
- Or email us at support@thecbf.org.uk
We are open at the following times:
- Monday – Thursday: 9am – 5pm
- Friday: 9am – 3pm
PLEASE NOTE: The Family Support Service will be closing for Christmas on Friday, 20th December at 12 noon, and will reopen on Thursday 2nd January, 2025. If you or someone you support finds themselves in need of urgent help or a crisis situation arises during the festive period, please refer to the ‘crisis support’ information provided here: Crisis-support.pdf.
What do our families have to say?
Don’t speak English?
Speak to the CBF in your language.
The CBF receives calls from families from diverse backgrounds. We have an interpreting service available to families whose first language is not English. The CBF will arrange for an interpreter to join the call to translate the conversation. This is a free and confidential service. If you or someone you know would like to use the interpreting service, please let us know so we can arrange this for you.
Please call 0300 666 0126, email support@thecbf.org.uk, or contact us here giving the name, phone number and language.
Our Safeguarding Policy
Our support service is confidential and aims to be a safe and supportive place to share your concerns and receive support. We will only break confidentiality if there is a safeguarding concern and then we will support you through what this means and how we resolve any issues. Please click here to read our safeguarding policy in full.
